FAQ

How should we store graters and peelers with sharp blades?

Blades of graters and peelers are sharp. Avoid direct touch with blade edges during washing. Store with blade protector or tool box to prevent cuts and blade bluntness from impact. Keep away from young children for safety.

Why do food tong springs become loose and how to maintain?

Spring fatigue happens after repeated opening‑closing, which is normal wear. Do not leave tongs under continuous high‑heat baking. Do not force‑bend spring parts during cleaning. Weak rebound means normal aging; replace the product if parts break.

Will plastic‑handle utensils release harmful substances under high temperature?

Our products adopt food‑contact compliant materials and are safe within marked temperature range. Keep plastic handles away from open flame and oven heating tubes. Stop using once deformation occurs due to over‑temperature.

Can kitchen scissors cut hard bones?

Kitchen scissors work for vegetables, meat and herbs. Do not cut hard bones or metal items, which may cause blade chipping and loose pivot. Clean food residue from gaps after use. Apply a little edible oil to the pivot and store in dry condition.

Will measuring tools have measurement errors?

Measuring cups and spoons carry minor allowable errors within industry standards, suitable for home baking and daily cooking. They are not designed for lab‑level high‑precision measurement. Place tools flat and read liquid scale at eye level for better accuracy.

How to remove tea stains from tea infusers?

Rinse stainless‑steel tea infuser right after use. For heavy tea stains, soak in warm water mixed with baking soda and scrub gently with soft brush. Avoid strong corrosive cleansers which may damage mesh gaps. Dry thoroughly after cleaning to prevent odor.

How to prepare bakeware before first‑time use?

Wash new baking trays and molds with warm water and soft sponge, then dry completely. For metal bakeware, apply thin layer of cooking oil, bake for several minutes, cool down and wipe clean. Do not use steel wool, which may damage surface finishing.

What is the daily maintenance for bamboo & wood cutting boards?

Do not soak bamboo‑wood cutting boards for long periods. Dry vertically in ventilated place right after washing. Apply food‑safe maintenance oil regularly to prevent cracking. Dishwasher use is not allowed. Separate boards for raw and cooked food. You may use kitchen scissors to reduce heavy knife scratches on board surface.

Are spots on stainless‑steel kitchenware product defects?

Water spots on stainless‑steel egg whisks, peelers or tea infusers are mostly mineral residue from tap water, not quality defects. Wipe with mild citric acid solution, rinse and dry thoroughly. Avoid long‑time soaking in salt water, vinegar or other acid‑alkaline liquids to reduce oxidation spots.

Can silicone kitchen products be washed in the dishwasher?

Most food‑grade silicone cooking utensils, food tongs and bakeware accessories are dishwasher‑safe. Please place them on the upper rack and keep away from the bottom heating tube. Items with wooden handles cannot be fully immersed in water. Wipe wooden parts with damp cloth to prevent cracking caused by moisture. Fully dry before storage to extend service life.